LABOUR COURT, INDUSTRIAL COURT AND CIVIL COURT- WHAT IS THE DIFFERENCE?         

The relationship between employers and employees is not always the easiest. In fact, they are often fraught with disagreements. In cases where the relationship between the parties has broken down and an amicable solution can no longer be found, parties often seek legal recourse at the courts of law.

In Malaysia, action in respect of employment disputes in the first instance can be initiated at the Labour Court, Industrial Court or the Civil Courts (i.e. Magistrate, Sessions or High Court). However, which court is the correct court for your matter and what is the difference?

LABOUR COURT

It might come as a surprise, but officially, Labour Court is not a statutory tribunal and is not part of the official court hierarchy in Malaysia (i.e. Magistrate Court, Sessions Court, High Court, Court of Appeal and Federal Court).  So if the Labour Court is not technically a court of law, then what is the Labour Court?

The Labour Court actually refers to inquiries before the Director General of Labour (“DGL”) pursuant to Section 69 of the Employment Act 1955. It can be better described as a forum where the DGL holds inquiries into complaints regarding employment matters. It is only by convention that inquiry by the DGL is called the Labour Court. In fact, the Labour Court itself also uses the Bahasa Malaysia terminology “Mahkamah Buruh” to refer to inquiries by the DGL.

What kind of cases does the Labour Court hear?

The DGL can only hear cases that involve employees (that is those persons who are under a contract of service) regardless of salary and those that involve contractors for labour (a contractor who supplies labour). Matters which are typically heard before the DGL are as follows:-

  • unpaid wages and/or other payments due under an employment agreement (contract of service) which may include overtime pay, sick leave, annual leave and other such payments
  • unpaid sums due to a contractor for labour against a principal, contractor or sub-contractor for labour supplied
  • indemnity in lieu of notice (either by the employee or employer)
  • dismissal for misconduct (remedy is limited to the payment of indemnity in lieu of notice and other payments that the employee is entitled to as if no misconduct was committed by the employee)

What is the proceeding at the Labour Court?

Summary of proceedings at the Labour Court

  1. a complaint is made against the Defendant and a claim is filed with the DGL
  2. DGL sends a letter to inform the Defendant of the details of the claim and the case mention date
  3. if a settlement cannot be reached during the case mention date, the DGL will summon the parties for a hearing (where evidence may be presented and witnesses may be called)
  4. after the hearing, the DGL will make his/her decision

What kinds of awards can the Labour Court make?

The Labour Court can order payments of unpaid wages, payments in lieu of notice period and/or other payments due under an employment agreement (contract of service) which may include overtime pay, sick leave, annual leave etc.

In respect of dismissal for misconduct, the Labour court has no jurisdiction to order remedies such as reinstatement, compensation in lieu of reinstatement or backwages and such claims which remain the jurisdiction of the Industrial Court.

A failure to comply with the DGL’s decision can attract a fine of up to RM50,000 and in the case of a continuing offence after conviction, a daily fine of up to RM1,000/day. The DGL’s decision at the Labour Court can be enforced by the Magistrate/Sessions Court and can also be appealed to the High Court.

INDUSTRIAL COURT

Unlike the Labour Court, the Industrial Court is a statutory tribunal established under the Industrial Relations Act 1967 (“IRA”). Malaysia has five Industrial Courts located respectively at Kuala Lumpur, Johor, Perak, Pahang, Sabah, and Sarawak.

What kinds of cases do the Industrial Court hear?

The jurisdiction of the Industrial Court is wider than the Labour Court. The cases heard by the Industrial court include:-

  • unfair dismissal
  • trade union grievances
  • other disputes related to employment

Unlike the Labour Court, only employees are allowed to initiate a matter at the Industrial Court. There is no recourse for an employer at the Industrial Court. If an employer wants to take an employment matter to the court, the employer has to initiate the matter at the civil courts (i.e. magistrate, sessions or high court) most commonly for a breach of employment contract and in some cases, for a breach of duty.

What is the proceeding at the Industrial Court?

Prior to instituting a matter at the Industrial Court, an employee seeking remedy should take note of the following:-

  • the employee must be a workman as defined in the IRA
  • the employee claims to have been dismissed without just cause or excuse
  • must be filed within sixty (60) days from the date of dismissal

Summary of proceedings at the Industrial Court

Source: Industrial Court of Malaysia (https://www.mp.gov.my/en/)

What kinds of awards can the Industrial Court make?

The Industrial Court upon determination of a matter can order the following:-

  • reinstatement
  • monetary compensation in lieu of reinstatement (typically one month of last drawn salary for every year of completed service)
  • backwages (monies they would have earned had they not been unfairly dismissed up to 24 months of last drawn salary or up to 12 months for probationers)  
  • contractual entitlements (commission, bonus, etc)
  • costs (if necessary, for exceptional circumstances)

CIVIL COURT

The civil courts of first instance consist of Magistrates' Courts, the Sessions Courts and the High Courts. The jurisdiction of the civil court is distinct from the industrial court in that the civil court deals with matters related to breach of contract or duty while the industrial court hears matters related to unfair dismissal or constructive dismissal.

Some examples of breach of contract:

  • non-compliance with contractual terms and conditions
  • non-compliance with the contractual notice period
  • non-fulfillment of the contractual period
  • non-fulfilment of employment bond
  • misuse of confidential information/trade secrets belonging to the employer for personal gains

Some examples of breach of duty:

  • interference with the business of the employer
  • diversion of business of the employer
  • breach of fiduciary duties

As such, an employer as an aggrieved party may bring an action in the civil courts for recovery of damages suffered as a result of the breach of the employment contract or breach of duty by the employee. The civil courts deal with claims for monetary compensation for such breaches.

The usual process in respect of civil proceedings will apply.

CONCLUSION

It is important to understand the different jurisdictions and power of the various courts so that you can file your matter at the proper forum.  Making a complaint or filing a matter at the wrong court may result in time wasted, further costs incurred and dismissal of your matter by the relevant court. If in doubt, always consult your legal advisor or lawyer for legal advice.

For further information, kindly contact Kirsten Toh, Advocate and Solicitor at kirsten@tohlaws.com or +6016-206 8128.

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English Version (Sila rujuk dibawah bahagian Versi Ingris untuk Versi Bahasa Malaysia)

1. Personal Data Protection Act 2010 Notice

This notice is issued pursuant to the Personal Data Protection Act 2010 (“Act”) (“Privacy Notice”). It explains the type of data we collect or have collected and how we collect the data, the purposes of processing such data, the parties we disclose or have disclosed the data to and the choices available to you including how to access and correct such personal data.

2. Personal Data which we collect from you

When you instruct us to act for you we would or may need to or may collect, record, hold, store, use and/or carry out any operation on including organising, consulting on or disclosing (“process”) your personal data which may include the following (“Personal Data”):-

Name, national registration identification card number, passport number, photograph, email address, postal address, age, telephone number, mobile number, EPF details, SOCSO details, income tax details, employment details and history including details of present and past income, bank account details, credit card details, marital status, gender, nationality, children’s details, names of relatives and how related including personal and contact details of relative, personal interests, hobbies, skills, languages, education or other related qualifications, achievements, ethnic origin, details of referees, medical records, physical, mental health or condition, political opinions, religious beliefs or other beliefs of similar nature, commission or alleged commission of offence, sexual orientation, directorship in companies, shareholding in companies, assets, involvement in legal proceedings including details of such legal proceedings, details of loans and other financial transactions, solvency, financial status, ownership of property, car registration details and all other related information necessary and incidental to our business.

3. How we collect Personal Data

We collect Personal Data through several methods which include but are not limited to information or comments you have provided to us by whatsoever means and/or in whatsoever manner and/or information obtained independently by us or given to us from other lawful sources.

4. Purposes for which we process Personal Data

We process your Personal Data for purposes which may include:

(a) for and/or in connection with the conduct of business and provision of services in the capacity of an advocate and solicitor, trademark agent, industrial designs agent, patent agent, commissioner for oaths, notary public and other similar capacity;

(b)for and/or in connection with pursuing the legitimate interests of the firm including processing which is necessary and incidental to the carrying out of the conduct of the business of the firm;

(c) for and/or in connection with complying with laws and regulations including requirements of any government or quasi-government or regulatory authorities or court of law;

(d) for and/or in connection with providing the legal services you require from us; communicating with you, inviting you to the events, talks or programmes organised by us; facilitating your payment to us for our services; for marketing and internal administrative purposes or for recruitment; and

(e) for and/or in connection with all other legitimate business purposes and/or incidental to our business and all purposes necessary for or related to any of the above purposes.

5.To whom we disclose Personal Data to

When processing your Personal Data, we may disclose such Personal Data to the following persons including but without limitation to:

(a)departments within our Firm including any of our partners, lawyers and employees on a need-to-know basis;

(b)our auditors, lawyers, consultants, insurers, proposed insurers, advisers, bankers, agents, third-party service providers (including law firms in other jurisdictions), business partners or associates or legal referral guides who are under a duty of confidentiality to us;

(c)government or quasi-government and regulatory authorities in Malaysia and in countries where we, our auditors, lawyers, advisers, bankers, agents, third party service providers (including law firms in other jurisdictions), business partners or associates or legal referral guides have a presence or require approvals or are required to submit such information;

(d)all other persons or bodies who provide us with services necessary and/or incidental to our business.

We may process your Personal Data including contacting you for the purpose(s) stated herein via telephone calls, text messaging, emails, cross-platform mobile messaging applications, post, facsimile, social media or by whatsoever form of available modes of communication.

6. Transfer abroad

We may transfer your Personal Data to places outside Malaysia when carrying out any of the purposes stated herein.

7. Accessing and updating your Personal Data

Under the Act, you have the right of access to your Personal Data upon payment of a prescribed fee and you may request that we correct any of your Personal Data which is inaccurate, incomplete or out-of date unless compliance is refused under the Act. We will notify you of the reasons for not being able to accede to your request. We may also exercise our discretion in allowing the corrections requested and/or may require further documentary evidence of the new data to avoid fraud and inaccuracy.

You may also withdraw your consent or restrict the purposes and methods in which we process your Personal Data and the personal data relating to other persons who may be identified from your Personal Data.

If you have any questions regarding our Privacy Notice or if you wish to request access to your Personal Data or correct your Personal Data or withdraw your consent or restrict the purposes and methods in which we process your Personal Data, you may send your request in writing to the following address:-

Attn: Compliance Officer

Address: 3A-47 Block B, Leisure Commerce Square, No 9 Jalan 8/9, Petaling Jaya, 40150 Selangor.

Tel. No.: 603-5892 8650

Email: tohlaws@gmail.com

Please note that notwithstanding the withdrawal of your consent, we may still process your Personal Data under circumstances permitted by law.

8. We update our Privacy Notice from time to time

We review and update this Privacy Notice from time to time to reflect the changes in law and business practices. We would advise you to obtain the latest version of our Privacy Notice by contacting us or visiting our website to ensure that you are familiar with the latest version. By continuing to instruct us after communication of our latest Privacy Notice, you are deemed to have accepted and consented to the revision and update contained therein.

9. Impact of non-provision of Personal Data

Your consent for us to collect, maintain or process your Personal Data in accordance with the above is voluntary. Please note that in the event your Personal Data is not supplied or is insufficiently supplied to us, your instructions may not be accepted or your request to browse the information on our website may be denied.

Please further note that if you withdraw your consent or restrict the purposes and methods in which we may process your Personal Data, we may not be able to continue to act on your instructions.

10. Personal Data of third parties

You hereby confirm that you have obtained the consent from the person(s) whose personal data may be given to us by you or identified from your Personal Data which may be processed by us for the purposes stated herein including disclosure to the parties stated herein.

11. Inconsistencies

This Notice is provided in both English and Bahasa Malaysia. In case of any inconsistencies between the two versions, the English version shall prevail to the extent of such inconsistency.

12. Your consent

Please take note that by engaging our services, using our website or providing us your personal data, you hereby agree with and consent to us processing/continuing to process your Personal Data in accordance herewith.

 

Versi Bahasa Malaysia (Bahasa Malaysia Version)

1. Notis Akta Perlindungan Data Peribadi 2010

Notis ini dikeluarkan selaras dengan Akta Perlindungan Data Peribadi 2010 (“Akta”) (“Notis Privasi”). Ia menjelaskan jenis data yang kita kumpul atau telah kumpul dan bagaimana kita mengumpul data berkenaan, tujuan memproses data sedemikian, pihakpihak yang kita dedahkan atau telah dedahkan data berkenaan serta pilihan yang tersedia kepada kamu termasuk bagaimana hendak mengakses dan membetulkan data peribadi sedemikian.

2. Data Peribadi yang kita kumpul dari kamu

Apabila kamu mengarahkan kita untuk bertindak bagi pihak kamu kami perlu atau akan mengumpulkan, merekodkan, memegang, menyimpan, menggunakan dan/atau melaksanakan apa-apa operasi yang termasuk mengaturkan, merundingkan atau mendedahkan (“proses”) data peribadi kamu yang mungkin akan turut melibatkan yang berikut (“Data Peribadi”):-

Nama, nombor pendaftaran kad pengenalan, nombor pasport, gambar, alamat e-mel, alamat pos, umur, nombor telefon, nombor telefon bimbit, butir-butir KWSP, butir-butir PERKESO, butir-butir cukai pendapatan, butir-butir pekerjaan dan latar belakang termasuk butir-butir pendapatan semasa dan yang lepas, butir-butir akaun bank, butirbutir kad kredit, taraf perkahwinan, jantina, kewarganegaraan, butir-butir anak, nama saudara mara dan pertalian persaudaraan termasuk butir-butir peribadi dan cara untuk dihubungi, minat/kegemaran peribadi, hobi, kemahiran, bahasa-bahasa yang diketahui, pendidikan dan lain-lain kelayakan, pencapaian, asal-usul etnik, butir-butir rujukan, rekod-rekod perubatan, keadaan atau kesihatan fizikal dan mental, pendapat/fahaman politik, kepercayaan agama atau lain-lain kepercayaan yang bersifat serupa, sabitan atau sabitan yang dikatakan akan sesuatu kesalahan, penyesuaian seks, jawatan pengarah dalam syarikat-syarikat, pegangan saham dalam syarikat-syarikat, aset-aset, penglibatan dalam prosiding-prosiding guaman termasuk maklumat atas prosiding-prosiding guaman tersebut, butir-butir pinjaman dan lain-lain transaksi kewangan, kedudukan kewangan, solvensi, pemilikan hartanah, butir-butir pendaftaran kereta dan maklumat berkaitan lain yang perlu dan bersampingan dengan perniagaan kita.

3. Bagaimana kita mengumpul Data Peribadi

Kami mengumpul Data Peribadi menerusi beberapa kaedah yang termasuk tetapi tidak terhad kepada maklumat atau komen yang kamu telah bekalkan kepada kami melalui apa jua cara dan/atau apa jua kaedah dan/atau maklumat yang diperoleh sendiri oleh kami atau diberikan kepada kami oleh sumbersumber sah yang lain.

4. Tujuan bagi yang mana kita memproses Data Peribadi

Kami memproses Data Peribadi kamu bagi tujuan yang mungkin termasuk:

(a) untuk dan/atau berhubung dengan pengendalian perniagaan dan peruntukan perkhidmatan dalam kapasiti peguam bela dan peguam cara, ejen cap dagang, ejen reka bentuk perindustrian, ejen paten, pesuruhjaya sumpah, notari awam dan lain-lain orang yang berkedudukan yang serupa;

(b) untuk dan/atau berhubung dengan meneruskan dengan kepentingan sah firma termasuk memproses segala yang perlu dan bersampingan dengan melaksanakan pengendalian urus-niaga firma;

(c) untuk dan/atau berhubung dengan mematuhi undang-undang dan peraturan-peraturan termasuk keperluan pihak-pihak berkuasa kerajaan, kuasi kerajaan atau pihak berkuasa seliaan atau mahkamah undang-undang;

(d) untuk dan/atau berhubung dengan segala tujuan lain yang perlu dan/atau bersampingan kepada perniagaan kami dan segala tujuan yang perlu untuk atau berkaitan dengan mana-mana tujuan di atas.

5. Kepada siapa yang kami akan dedahkan Data Peribadi

Semasa memproses Data Peribadi kamu, kami boleh mendedahkan Data Peribadi sedemikian kepada orang-orang yang berikut termasuk akan tetapi tidak terhad kepada:

(a) jabatan-jabatan dalam Firma kami termasuk mana-mana dari rakan-rakan kongsi, peguam-peguam dan pekerja-pekerja kami atas dasar perlu ketahui;

(b) juruaudit-juruaudit, peguam-peguam, perunding-perunding, penanggung-penanggung insurans, penanggung-penanggung insurans yang dicadangkan, penasihat-penasihat, jurubank, ejen-ejen, pembekal perkhidmatan pihak ketiga (termasuk firma-firma guaman di dalam bidang kuasa lain), rakan-rakan atau sekutu-sekutu perniagaan atau, panduanpanduan rujukan undang-undang yang mempunyai tugas berkewajipan terhadap kita untuk menyimpan rahsia;

(c) pihak-pihak berkuasa kerajaan, kuasi kerajaan atau pihak berkuasa seliaan di Malaysia dan di negara-negara di mana kita, juruaudit-juruaudit kita, peguam-peguam, penasihatpenasihat, jurubank, ejen-ejen, pembekal perkhidmatan pihak ketiga (termasuk firmafirma guaman di dalam bidang kuasa lain), rakan-rakan atau sekutu-sekutu perniagaan atau, panduan-panduan rujukan undang-undang kami hadir atau memerlukan kelulusan atau dihendaki mengemukakan maklumat sedemikian;

(d) semua orang atau badan lain yang membekalkan kepada kami perkhidmatan yang perlu dan/atau yang bersampingan dengan perniagaan kami.

Kami boleh memproses Data Peribadi kamu termasuk menghubungi kamu bagi tujuan yang dinyatakan di sini menerusi panggilan telefon, pesanan ringkas, e-mel, aplikasi pesanan mobil pelantaran silang, pos, faks, media sosial atau menerusi walau apa cara komunikasi tersedia yang boleh didapati.

6. Perpindahan ke Luar Negeri

Kami boleh memindahkan Data Peribadi kamu ke tempat-tempat di luar Malaysia semasa melaksanakan mana-mana dari tujuan yang dinyatakan di sini.

7. Mengakses dan mengemas kini Data Peribadi Anda

Di bawah Akta yang berkenaan, kamu berhak untuk mengakses Data Peribadi kamu setelah membayar fi yang ditetapkan dan kamu boleh meminta agar kami membetulkan Data Peribadi kamu yang tidak tepat, tidak lengkap atau yang sangat lama melainkan penunaian permintaan kamu itu ditolak di bawah Akta berkenaan. Kami akan memaklumkan kamu mengenai sebab mengapa permintaan kamu tidak dapat disetujui. Kami boleh juga melaksanakan budi bicara kami untuk membenarkan pembetulan yang diminta dan/atau boleh menghendaki keterangan dokumentari tambahan bagi data baru itu untuk mengelakkan penipuan dan ketidaktepatan.

Kamu boleh juga menarik balik persetujuan kamu atau menyekat tujuan dan kaedah kita memproses Data Peribadi kamu dan data peribadi yang berkaitan dengan lain-lain orang yang boleh dikenal-pasti daripada Data Peribadi kamu.

Sekiranya kamu mempunyai apa jua soalan mengenai Notis Privasi kami atau kamu ingin meminta akses kepada Data Peribadi kamu atau membetulkan Data Peribadi kamu ataupun menarik balik persetujuan kamu atau menyekat tujuan dan kaedah akan bagaimana kami memproses Data Peribadi kamu, anda boleh menghantar permintaan kamu secara bertulis kepada alamat yang berikut:-

U/P: Pegawai Pematuhan

Alamat : 3A-47 Block B, Leisure Commerce Square, No 9 Jalan 8/9, Petaling Jaya, 40150 Selangor.

No. Tel: 603-5892 8650

E-mel: tohlaws@gmail.com

Sila ambil perhatian bahawa meskipun penarikan balik persetujuan kamu, kami masih boleh memproses Data peribadi kamu di bawah keadaan–keadaan yang dibenarkan oleh undang-undang.

8. Kami akan mengemas kini Notis Privasi kami dari masa ke semasa

Kami menyemak dan mengemas kini Notis Privasi ini dari masa ke semasa untuk menunjukkan perubahan dalam undang-undang dan amalan perniagaan. Kami menasihatkan anda untuk mendapatkan versi terkini Notis Privasi kami dengan menghubungi kami atau melawat kami di laman sesawang kami untuk memastikan agar kamu biasa dengan versi terkini. Dengan meneruskan untuk memberi arahan kepada kami selepas makluman Notis Privasi kami yang terkini, kamu dianggap sebagai telah menerima dan menyetujui semakan semula serta pengemaskinian yang terkandung di dalamnya.

9. Kesan Ketiadaan Data Peribadi

Sila dimaklumkan bahawa sekiranya Data Peribadi kamu tidak dibekalkan atau yang dibekalkan adalah tidak memadai, arahan-arahan kamu mungkin tidak akan diterima atau permintaan kamu untuk melayari maklumat di laman sesawang kami mungkin dinafikan.

Sila ambil perhatian selanjutnya bahawa jika kamu menarik-balik permintaan kamu atau menyekat tujuan dan kaedah-kaedah kami memproses Data Peribadi kamu, kami berkemungkinan tidak akan dapat meneruskan untuk bertindak atas arahan-arahan kamu.

10. Data Peribadi Pihak-pihak Ketiga

Kamu dengan ini mengesahkan bahawa kamu telah mendapatkan persetujuan dari orang (orang-orang) yang mana data peribadinya boleh diberikan kepada kami oleh kamu atau dikenal pasti daripada Data Peribadi kamu yang boleh diproses oleh kami bagi tujuan-tujuan yang dinyatakan di sini termasuk pendedahan kepada pihak-pihak yang dinyatakan di sini.

11. Percanggahan

Notis ini adalah sedia ada dalam Bahasa Ingris dan Bahasa Malaysia. Sekiranya terdapat percanggahan di antara dua versi, versi Bahasa Ingris adalah diutamakan.

12. Persetujuan Kamu

Sila ambil perhatian bahawa dengan memberikan kami persetujuan kamu, kamu dengan ini bersetuju dan membenarkan kami untuk memproses/meneruskan pemprosesan Data Peribadi kamu selaras dengan yang dinyatakan di sini.